Ship USPS with Pitney Bowes

StarShip 17.4.1 and higher supports Pitney Bowes for electronic postage.

StarShip carriers USPS Pitney Bowes

Pitney Bowes Shipping Software Integration improves shipping efficiency

Pitney Bowes offers some unique tools and features that will add value and simplify your postal shipping process.

  • Discounted Postage Rates with no long term contracts through our partnership with Visible.
  • Ship now and pay later with the Pitney Bowes Revolving Line of Credit (LOC)
    * Low monthly fees based on Average Daily Balance

    * Flexible payment options
    * Avoid paying credit card fees
  • Reduced rate Pitney Bowes postage account for StarShip users

Frequently Asked Questions
Will I need to upgrade my StarShip software?
If you are on version 17.4.0 or lower, you will need to upgrade StarShip. Please contact support@vtechnologies.com if you need the latest StarShip download information.

Who is eligible for the latest version of StarShip?
Users must be current on a Software Maintenance Plan to receive the latest version of StarShip. If your plan has expired, then you will need to contact your Customer Account Manager to renew.

Do I need to purchase a new StarShip module?
Users who already license the USPS module will not need to purchase a new module. If a user does not yet have the Post Office module and wants to start shipping USPS with Pitney Bowes then they should contact a Customer Account Manager for pricing to add the USPS module.

Is there a monthly charge for my new Pitney Bowes postage account?
StarShip users are eligible for a Pitney Bowes postage account at a 40% discount (only $8.99/month compared to $14.99/month).

How do I create a Pitney Bowes postage account?
Create a Pitney Bowes postage account in their Merchant Portal. If eligible* for a line of credit your account will be created with a temporary $500 credit line and you will be notified with your final credit line amount after your account has been reviewed.
*Account eligibility is determined by The Pitney Bowes Bank, Inc. Member FDIC.

Can I use my existing Pitney Bowes postage account?
If you have an existing postage account with Pitney Bowes that you would like to use or if you have any postage funding related questions, please contact Pitney Bowes at PaymentsAPISupport@pb.com or 855-393-8874.

Do I need to deposit funds into my new Pitney Bowes shipping postage account?
Yes. Log in to the PB Merchant Portal and click the “One time add postage refill” link to add funds to your postage account. We also recommend you set the “Low balance threshold” and “Refill amount”.

What is the Pitney Bowes Revolving Line of Credit?
The Pitney Bowes Revolving Line of Credit let’s you “pay later” for your shipping expenses. LOC accounts will incur a monthly fee based on Average Daily Balance (ADB). Pay off account balances as often as you wish to lower your ADB.

Is my label printer supported?
Your printer must support the ZPLII language. The older EPL-only printers are not supported.

How do I determine my printer language?
See: Check your printer model

Does StarShip use USPS Retail Rates as list rates?
With StarShip 17.4.2 and higher, the “list” rates will be the Retail rates. In older versions, the “list” rates are Commercial Base rates.

In addition, you can set up StarShip so that an extra rate is not performed when not necessary. By default, list rates will not be populated. To populate USPS List rates in the StarShip Client, select Setup > Carrier Interface > Pitney Bowes and click the Settings tab. Check “Retrieve list rates when rating shipments” check box and click OK.

Why is my SCAN form not printing at End of Day now that I’m using Pitney Bowes?
Make sure your SCAN form is enabled and set to auto-print on End of Day.
See: SCAN form setup.

Do I need to close my Endicia account?
Yes – Endicia is no longer supported within Starship. You can contact Endicia to close or downgrade your account.