StarShip software maintenance is an annual contract that provides 12 months access to:
- Latest software updates including
- Carrier rate/service changes
- Product enhancements
- Source interface updates (ERP, ecommerce, accounting)
- Support Services (requires active contract)
- Ability to purchase new modules
How do I renew maintenance?
All StarShip accounts have an assigned Account Manager. Call 800-462-4016 x1, Monday through Friday, 9:00 AM – 5:30 PM ET
How is my annual maintenance cost calculated?
Maintenance is calculated as a percent of your license SLP. Customers who stay current on maintenance enjoy the lowest maintenance rate. V-Technologies will calculate using SLP at the time of purchase. A lapsed maintenance contract will result in calculations using the current SLP.
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V-Technologies reserves the right to change its Subscription and Support Policies at any time without notice.