ShipGear Purchase and Subscription Policies

Purchase Policy
Included with your initial purchase of ShipGear:
•   12 months of automatic software updates and enhancements
•   2 free technical support incidents (valid for 30 days from purchase date)

Subscription Policy
We reserve the right to limit the purchase of Subscription Plans to customers running current versions of ShipGear. Users who fail to renew the Subscription Plan and/or continue to run a version more than two versions below the production version will be subject to purchasing a new license in order to obtain the latest release. See ShipGear Version Support

Purchase Date
The date on which V-Technologies released the original Registration key(s) to either the reseller or end user.

Plan Expiration Date
The Plan Expiration Date will be defined as follows:
•  Purchase Date + 12 months for new customers

Renewal Options
Subscription and Support Plans are renewable through either V-Technologies or your Reseller. Purchase online at: shop.vtechnologies.com

Current Subscription Plan Required to Purchase New Modules
Current subscribers are provided with product updates and technical information as they become available. Maintaining a current plan also permits you to purchase additional software modules.


Software licenses and Plans are non-refundable
All ShipGear software, Subscription and Support sales are final.

Support Policy
Return to Support Policy

main: 800.462.4016
  fax:
203.439.9062

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support: 800.462.4016
       fax:
866.478.4922

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email: shipgear@vtechnologies.com
shipgearsupport@vtechnologies.com


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