V-Technologies: Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

If you can't find what you are looking for below and need additional help please contact our technical support team .

Q. Why StarShip?
Q. What modules are included in the basic package?
Q. What additional software options are available?
Q. Does StarShip work with my UPS system?
Q. I have custom rates and service charges. Does StarShip support this?
Q. Does StarShip support automatic rate updates? How often? Does it update the fuel surcharge?
Q. What hardware is needed to run StarShip?
Q. What optional hardware can I purchase for StarShip?
Q. Which scales does StarShip support?
Q. What are the system requirements for StarShip?
Q. Do I receive technical support with the purchase of StarShip?
Q. Can I return the software for a refund if I decide I do not want it? What about the hardware?
Q. I have a scale/printer orginally purchased from V-Technologies that is not working properly. How do
Q. Can StarShip handle multiple UPS Shipper #'s?
Q. I ship international. Should I upgrade my StarShip version?
Q. Does StarShip support a Citrix environment?
Q. What is a modifier key?
Q. I have 3 shipper #'s and run StarShip locally in PA, MA and DE. How many licenses do I need?
Q. I have 3 shipper #'s and run StarShip locally in PA, and NY. Two of my shipper #'s are in PA. How many licenses do I need?
Q. What happens to my shipment history if I use the new Multi-Account option?
Q. What is the difference between Multi-Account and Multi-Company?
Q. Where can I find more info on setting up and shipping with the Multi-Account option?

Contact us

StarShip Install
StarShip WebHelp
Sage MAS 500
Sage MAS 90 and 200
Exact Macola Progression P.SQL
Microsoft Dynamics GP MS SQL
Platinum for Windows
Microsoft Small Business Financials
StarShip UPS WebHelp
Sage BusinessWorks


	main: 800.462.4016 fax: 203.439.9062		support: 800.462.4016 fax: 866.478.4922		email: sales@vtechnologies.com support@vtechnologies.com

© 2010 V-Technologies, LLC • 675 W. Johnson Ave. • Cheshire, CT 06410

Review our privacy policy. All rights reserved.